Lower CX/NS Rates - Better Patient Outcomes

Patient Success Systems

IMPROVE YOUR OUTCOMES BY HELPING YOUR PATIENTS SUCCEED

My systematic approach to patient engagement and communication places you in close partnership with your patients. In a few short days, the clinics we have trained do not have “difficult patients” anymore. 

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INCREASE YOUR PROFITABILITY WHILE CREATING EFFECTIVE HEALING PLANS

Do you want to lower your Cancel and No Show Rates virtually overnight? We’ll give you the tools to create a repeatable process for connecting with every patient on their first visit. 

 

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UNLOCK THE HIDDEN POWER OF YOUR "DIFFICULT" PATIENTS

Your Clients want to get better, but patient-centered care actually has the opposite effect. Relationship-based care will unlock a level of trust and willingness that has you and your clients on the same page. 

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Dear Physical Therapists and Physical Therapy Clinic Owners,

I am certain you will recognize some of these challenges:

  • Temptation to manage patient no-shows by double-booking
  • Worry about credibility and profitability, despite everything you’ve done to build your clinic’s reputation
  • Unexplained differences in practitioner no-show rates, from a low 7% for one practitioner up to 16% for another (and you know even a 2% difference significantly affects your bottom line!)
  • Frustration with patients who stay stagnant in their progress, despite all the investments you’ve made to improve your abilities

The good news: The problem isn’t you.

Yet something is sorely missing. 

We can help. 

John Woolf

Founder, Patient Success Systems

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